How to Handle Rude Insurance Adjusters
How to Handle Rude Insurance Adjusters
Columbus GA Personal Injury Lawyer Mark P. Jones Discusses Why Insurance Adjusters are Rude to Plaintiffs and How to Handle Them
At some point or another, we have all had to make a claim with an insurance company. The process is time consuming, tedious, and generally unpleasant due to the paperwork involved and the necessary time consumed dealing with insurance companies and their “adjusters.” One would think that an insurance companies in America would be prompt and courteous in handling a claim given the billions of dollars in premiums that insurance companies receive each year, right?
Wrong. Most insurance companies hate to pay out claims. That is not how they or their shareholders make any money. Insurance companies do not build massive skyscrapers in New York or Chicago by paying out claims to injured people. They make money by denying claims or paying less than a claim is reasonably worth. If you have personal injury, auto accident, or slip and fall claim, the best way to handle a rude insurance adjuster is to hire an experienced personal injury attorney to assist you with your case to make the insurance company pay what your claim is reasonably worth.
As far as Lawyer Mark Jones can tell, insurance adjusters are rude to claimants for three reasons:
1. Insurance Adjusters Are Rude Because They Have Stressful Jobs.
The average insurance adjuster has roughly 150-200 files for which they are responsible, sometimes more. Oftentimes, their performance is based on how many files they close in a given month. Or, perhaps the adjuster’s “authority” to negotiate a claim is governed strictly by a computer system.
Some adjusters have even more files than merely 150-200. I have heard that some adjusters have as many as 400 files each. Their average starting salary is in the low to mid $20,000s. Obviously, this situation leads to unhappiness given how much work they are responsible for and how little they are paid with very little opportunity for advancement, bonuses, or the like.
2. Insurance Adjusters Are Rude Because They Are Provoking an Emotional Response as a Negotiation Tactic.
It’s a common tactic of debt collectors. Provoke an emotional response by being rude and hope the debtor pays off the debt. A classic example would be for the debt collector to question a husband’s ability to provide for his family, hoping the husband gets so angry he insists on paying off the debt completely to “show him.” The same holds true of insurance adjusters. Provoke an emotional response and hope the claimant settles the claim for less than the claim is worth to “put the claim behind” him/her.
3. Insurance Adjusters Are Rude Because They Are People.
Some people are just unhappy in life for whatever reason. Perhaps the adjuster is going through a major life event. Perhaps the adjuster woke up on the wrong side of the bed. Perhaps the adjuster was just hung up on by the prior caller and is taking that anger out on you.
What to Do if the Insurance Adjuster Jacks With You:
Lawyer Mark Jones’ motto is, “if the adjuster jacks with you, file suit.” Don’t let the adjuster jack with you. Call an experienced attorney to handle your personal injury claim like Lawyer Mark Jones at 706-225-2555 or 866-521-MARK. Before hiring an attorney make sure to ask him/her when the last time they tried a case was. Heck, in this day and age, ask them when the last time they were in a courtroom. Lawyer Mark Jones regularly appears in Court, regularly handles personal injury claims, and “on the daily” fights for his clients. Call Mark Jones now to hire a fighter.
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